Shipping & Returns

SHIPPING

New Zealand: Flat rate $20 NZD. Delivery typically takes 10–20 business days.

Australia: Flat rate $20 NZD. Delivery typically takes 10–20 business days.

United States & United Kingdom: Flat rate $25 NZD. Delivery typically takes 10–21 business days.

Rest of World: Flat rate $30 NZD. Delivery typically takes 14–28 business days.

All products are made-to-order and handcrafted with care. Please allow 3–7 business days for production before your order ships.

You'll receive a tracking number via email once your order is on its way.

RETURNS & EXCHANGES

We want you to love what you order. If something isn't right, we're here to help.

Returns: Contact us within 30 days of delivery if you'd like to return an item. Products must be unworn, unwashed, and in original condition.

Exchanges: If you need a different size or have an issue with your order, reach out and we'll make it right.

Email us at hello@easterly.kiwi and we'll guide you through the process.

Please note: Because each piece is made-to-order, we can't accept returns on customized or personalized items.

PACKAGING

We use simple packaging because we invest in what matters: quality materials and ethical production.

Your order will arrive thoughtfully packed and ready to wear. If you have specific packaging requests, let us know and we'll do our best to accommodate.

QUESTIONS?

If you need help with shipping, returns, or anything else, email us at hello@easterly.kiwi

We're here for you.

Stay steady,
The EASTERLY Team